Frequently Asked Questions
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Yes, Caroline is the one and only artist for everything associated with kaonime.
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Most of the shirts will have very minuscule shrinkage unless otherwise noted.
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We honor online returns within 14 days of purchase for a full refund, store credit, or item exchange of equal value.
Anything returned after 14 days will not be qualified for a refund, store credit, or exchange.
Items must be returned in good and clean condition.
To start a return, please email pagkaonime@gmail.com with your order number. We will provide the shipping label. Drop off your repackaged item with the provided shipping label attached at your nearest post office.
Once we receive the item, please allow 3-7 business for the refund to appear.
Canceled orders will be exchanged for store credit, no exceptions.
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Most items will take 3-7 business days to process, and then another 3-7 business for shipping depending on the method you selected.
We are not responsible for carrier delays.
We only ship to the US for now.
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You can reach us via the contact form at the footer of the page or by emailing pagkaonime@gmail.com.